Frequently Asked Questions

What are you going to do to my resume?

I will . . .

  • Make your resume more ATS friendly
  • Create a new profile / summary with the right key words.
  • Make you more appealing to a hiring manager on paper.
  • Enhance your resume’s layout (chronological, attractive).
  • Edit your resume’s grammar, phrasing and sentences.
  • Eliminate inconsistencies and redundancies.
  • Correct common resume blunders.

Do you do updates? I need my new job added to my resume.

  • QNA is a resume makeover (polishing) service.

What should I send you to makeover my resume?

  • Click on the Order & Upload Resume button at top to access the Place Order and Upload Resume buttons.
  • First make your payment of $39 using the Step 1 button.
  • Then click on the Step 2 button to access the form so you can upload your resume and answer a few questions.
  • Your resume must be an editable MS Word or PDF file.

Will you contact me to discuss my resume?

  • I will email you from to become acquainted and to confirm your order. 
  • If there is anything missing from your resume, such as job titles, employment dates, or locations, I will email you to request it before I start working on your resume makeover.
  • If at any time between 9am and 5pm my Let’s Chat is not active, you can email me at  

Is there a page limit?

  • Yes. Your resume cannot exceed 2 pages.
  • If you want a 1-page resume, your resume must be one page or a tad longer because there is no heavy collaboration.
  • I do not want to take too much out that you will want reinstated.
  • I cannot delete half of your resume without extensive collaboration. 

How / when will you confirm my order / payment?

  • I will confirm payment the same day, often within a couple of hours, or the next morning if the order is placed in the evening.
  • When you place your order you will receive an automated email confirmation from PayPal for your records and protection.
  • Note that the PayPal email confirmation for tracking purposes is

When will I receive my new resume makeover?

  • Monday to Monday
  • Tuesday to Tuesday
  • Wednesday to Wednesday
  • Thursday to Thursday
  • Friday to Friday
    * If a bank holiday falls on the week of your order, add 1 business day.
  • All orders are delivered via email by 5pm EST.

What format do you use?

  • Chronological – similar to the Before & After on the home page.
  • When you upload your resume, you will have the opportunity to confirm a few basic format and design preferences.

What if I need revisions after I see the resume?

  • Requests for edits must be received within 2 days, M-F, between 9-5 EST.
  • Beyond that point, I will consider the resume finalized.

What if I need to tell you something or have a question?

  • I am reachable M-F 9am to 5pm EST at
  • You can also schedule a chat with me in real time.

How can you do so much work for such low rates?

  • I save time (for me) and money (for you) by eliminating worksheets and phone calls.
  • My price make me seem like a “cheap resume service,” but make no mistake — I am hands-down one of the best affordable services around. I am certified with extensive resume writing experience and have been online since 2004 with a record of success!
  • I have a strong LinkedIn network of recruiters and HR professionals in the careers industry and many great Client Recommendations.

Do you do cover letters? If so, how much do you charge?

  • Yes, the fee to do a from-scratch cover letter is $39.
  • It will be written for the job you will be targeting and anything else that you feel is important. Clients love the letters I write!

I’m not sure if my resume meets your requirements. Can I upload it to you first?

  • Absolutely.
  • If you place your order and I decline the project, I will issue a full refund within 24 hours, along with a brief explanation.
  • If your resume is very, very technical and unusually complex, I reserve the right to decline or to require a double payment.

What if I do not like it? Am I entitled to a refund?

  • You are entitled to a 100% refund if you can illustrate that I did not do as promised. I put several hours into reworking your resume. I care about quality and always want to grow our business with satisfied customers, referrals, and LinkedIn Recommendations.